Nor'easters, coastal flooding, and heavy rain send storm water into Boston basements and lower levels. Crews pump and extract the flood water, remove what it contaminated, and dry the structure before mold and odor set in.
Submersible pumps clear deep storm water from basements and lower levels, then extractors pull the remaining water so the cleanup and drying can begin.
Contaminated porous materials such as drywall, insulation, and flooring are removed, and the mud and silt left by the flood are cleaned off the hard surfaces.
Air movers and dehumidifiers dry the slab, framing, and remaining materials, with moisture readings tracked daily until the structure reaches a verified target.
Surfaces are treated with antimicrobial against the contamination storm water leaves behind, and restoration begins once the structure reads verifiably dry.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Storm flood cleanup in Boston generally runs $2,500 to $10,000 or more, depending on how deep the water rose, how much contaminated material must be removed, and how much of the lower level was finished space. A shallow basement intrusion sits near the low end, while a deep flood across a finished basement runs much higher. Surface flooding often falls under separate flood coverage, and the crew documents the loss thoroughly for whatever policy applies.
Crews reach Boston and the surrounding metro fast, from Dorchester and East Boston to Cambridge, Somerville, Chelsea, Quincy, Brookline, and Newton. See the full list on the areas served across Boston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Usually yes. As storm water crosses streets and yards and backs up through drains, it picks up mud, road runoff, and often sewage, which makes it category 3 water. It contaminates porous materials it soaks, so those are removed and the space is sanitized rather than simply dried out.
Often not by a standard policy. Surface flooding and rising water typically fall under separate flood coverage, while a wind-driven roof breach may be handled differently. Coverage varies, so the crew documents the source, contamination, and moisture readings so you can file accurately with whatever applies.
As soon as it is safe. Standing flood water keeps soaking materials and, being contaminated, starts breeding bacteria and odor within a day. Fast pumping, removal of unsalvageable materials, and drying limit the loss and keep mold from taking hold in the basement or lower level.
Hard, non-porous items like metal, sealed plastic, and solid furniture usually clean up, while drywall, insulation, carpet, and cardboard that absorbed contaminated flood water typically must be discarded. The crew sorts salvageable from unsalvageable and dries and sanitizes what can be kept.
Boston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (508) 593-9358