A clogged or overflowing kitchen sink sends water across the counter and floor and down into the cabinets in minutes. In Boston's stacked homes it reaches the unit below fast, so crews dry the hidden areas, not just the floor.

The water is shut off and the crew maps how far the overflow traveled, checking the cabinet, subfloor, baseboards, and the ceiling of any room directly below.
Portable extractors pull standing water from the floor and cabinet base, and any water pooled inside the cabinet or wall cavity is removed before drying.
Air movers and a dehumidifier dry the subfloor, cabinet interior, and wall behind, with readings tracked until the concealed areas read verifiably dry.
Surfaces are treated with antimicrobial, and swollen cabinetry, cupped flooring, or a stained ceiling below is repaired once the kitchen reads dry.

While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Kitchen sink overflow cleanup in Boston usually runs $1,000 to $4,000, depending on how long the water ran, whether it soaked into the subfloor or reached a unit below, and how much cabinetry and flooring must be replaced. A quickly caught overflow sits near the low end, while water that traveled through the ceiling into a downstairs room costs more. The crew documents moisture readings and photos for the insurance claim.
Crews reach Boston and the surrounding metro fast, from Dorchester and East Boston to Cambridge, Somerville, Chelsea, Quincy, Brookline, and Newton. See the full list on the areas served across Boston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
A sudden accidental overflow is usually covered, while a slow leak that was ignored for weeks may be denied as maintenance. The crew documents how far the clean water traveled and provides moisture readings so the claim reflects a sudden event rather than gradual damage over time.
Often yes. Mopping handles the visible floor, but water wicks under the cabinet, into the subfloor, and behind the baseboards where it cannot dry on its own. A moisture meter shows whether those hidden areas are wet, and drying them prevents mold and warped floors down the road.
It depends on the material. Solid wood cabinets often dry and survive, while particleboard bases swell and delaminate once saturated and usually need replacing. The crew dries what can be saved and points out the parts that will not recover before any restoration begins.
Quickly. Within a day or two, trapped moisture under cabinets and behind walls can start feeding mold and loosening finishes. Prompt extraction and drying keep a minor overflow from turning into a cabinet and flooring repair, which matters most in stacked homes where water reaches the unit below.
Boston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (508) 593-9358