A bathroom sink left running or backed up by a clog can send water across the floor and into the vanity in minutes. In Boston's stacked triple-deckers, that water finds its way to the unit below fast, so crews dry it thoroughly.

The water is shut off and the crew maps how far it traveled, checking the vanity, subfloor, baseboards, and the ceiling of any room directly below the bathroom.
Portable extractors pull standing water from the tile, vinyl, and vanity base, and any pooled water in the cabinet or wall cavity is removed before drying starts.
Air movers and a dehumidifier dry the subfloor, cabinet, and wall cavity, with readings tracked so trapped moisture behind tile and plaster is confirmed gone.
Surfaces are cleaned and treated, and swollen cabinets, flooring, or a stained ceiling below are repaired once the bathroom reads verifiably dry.

While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Bathroom sink overflow cleanup in Boston usually runs $1,000 to $4,000, depending on how long the water ran, whether it soaked into the subfloor or reached a unit below, and how much cabinetry or flooring must be replaced. A quickly caught overflow on a tile floor sits near the low end, while water that traveled through a ceiling into a downstairs room costs more. Moisture readings and photos are documented for the insurance claim.
Crews reach Boston and the surrounding metro fast, from Dorchester and East Boston to Cambridge, Somerville, Chelsea, Quincy, Brookline, and Newton. See the full list on the areas served across Boston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
A sudden accidental overflow is usually covered, while a slow leak that was ignored for weeks may be denied as maintenance. The crew documents how far the clean water traveled and provides moisture readings so the claim reflects a sudden event rather than gradual damage.
Often yes. Mopping handles the surface, but water wicks under the vanity, into the subfloor, and behind baseboards where it cannot dry on its own. A moisture meter shows whether hidden areas are wet, and drying them prevents mold and warped floors later.
It depends on the material. Solid wood cabinets often dry and survive, while particleboard and MDF swell and delaminate once saturated and usually need replacing. The crew dries what can be saved and points out what will not recover before any work is done.
As soon as possible. Within a day or two, trapped moisture behind tile and under cabinets can start feeding mold and loosening finishes. Fast extraction and drying keep a minor overflow from turning into a wall and flooring repair, especially in stacked units.
Boston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (508) 593-9358