An ice-maker line or a clogged defrost drain lets a refrigerator leak slowly onto the floor behind it, where nobody looks. Crews find the concealed water, dry the hardwood and subfloor, and stop the warping and mold that follow.
The water supply to the unit is shut off and the refrigerator is pulled out so the crew can reach the water pooled behind and under it.
Standing water is extracted, and swollen laminate or flooring too damaged to dry is removed so the subfloor beneath can be reached and dried.
Air movers and a dehumidifier dry the subfloor, wall base, and flooring, with moisture readings tracked until the concealed area reads verifiably dry.
The framing is treated against mold, and cupped hardwood or damaged flooring is restored once the structure reaches a verified dry target.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Refrigerator leak cleanup in Boston usually runs $1,000 to $4,000, depending on how long the line dripped, whether water reached the subfloor or a level below, and how much flooring must be replaced. A recent leak caught early sits near the low end, while a slow ice-maker leak that cupped the hardwood and rotted the subfloor runs higher. The crew documents moisture readings and photos for the insurance claim.
Crews reach Boston and the surrounding metro fast, from Dorchester and East Boston to Cambridge, Somerville, Chelsea, Quincy, Brookline, and Newton. See the full list on the areas served across Boston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
A sudden failure like a burst ice-maker line is often covered, while a slow drip from a cracked line that ran for months may be treated as maintenance. The crew documents the source and moisture readings so the claim reflects the actual cause rather than gradual wear.
Watch for cupping or buckling flooring near the unit, a musty smell in the kitchen, dark staining at the wall base, or a stain on a ceiling below. Because the leak hides behind the fridge, these signs often appear first. A moisture meter confirms how wet the subfloor is.
Sometimes. Hardwood dried quickly can flatten back out, but boards that sat wet behind the unit for weeks often cup permanently and need refinishing or replacement. The crew tracks moisture in the flooring and advises what is likely to recover before any repair work begins.
Yes. The leaking line or valve has to be shut off or replaced first, often by a qualified appliance or plumbing contractor. Once the water source is stopped, the crew can dry the subfloor and flooring without the moisture returning and undoing the dry-out.
Boston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (508) 593-9358