Our Core Values
Be Humble
We value teamwork, listen to clients, learn from feedback, and share credit. Everyone contributes, from new hires to founders Charles Phillips and Mel Stiles, building trust daily.
Care About Others
We respect clients, keep worksites tidy, give clear updates, and support teammates. In Boston, MA, we strengthen our community by volunteering and helping neighbors recover from water damage.
Get it Done
We take ownership, use checklists, and follow IICRC quality standards. Prepared and reliable, we ensure every job at Boston Water Damage Pros meets our high standards every time.
Always Learn and Grow
We train regularly, follow IICRC standards, and hold skills labs. Curiosity drives us to improve, ensuring top service for Boston, MA clients since our founding in 2015.
Be Positive and Fun
We encourage each other, share safe humor, and ease stress while staying professional. A positive attitude strengthens our team and client relationships at Boston Water Damage Pros.
Commitment
We deliver consistent effort, transparent communication, and safe practices. Our results match our promises, rebuilding trust and homes for clients in Boston, Massachusetts with every project.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am